Worthenshaws Twitter Dilemma

Kirsty Henshaw is the most popular of the latest entrepreneurs to successfully leave the Dragon’s Den with an investment, and rightly so. With her awe inspiring and heartfelt pitch it was impossible not to share Kirsty’s passion for the Worthenshaws brand she had worked so hard to build.

Since achieving triumph in the Den Twitter has been one of the key PR platforms for the Worthenshaws brand managed personally by Kirsty. However as most brands who are seasoned users of Twitter will know; the smallest of changes can have the most catastrophic consequences.

This was demonstrated when earlier on this evening the Worthenshaws Twitter @username was changed from the brand to Kirsty’s own name. Decisions like this shouldn’t be made abruptly, especially when you’ve been working hard to build up a solid reputation for your business on Twitter and have a large following.

Worthenshaws Twitter

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YouTube Advertising – Place Your Bets Please

Anyone familiar with YouTube Advertising will know that to road block the homepage of YouTube with an ad for the day you won’t be getting much change out of £25k. That’s a lot of money you may be saying, but when you look at the fact that YouTube is the second largest search engine in the world with over two billion videos being watched daily, that’s not quite that bad after all.

So disappointing it is to see the homepage being road blocked by Betfair today with quite honestly the most awful interactive advertising campaign I have ever had the misfortune of coming across.

Betfair YouTube

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You Know When Facebook Is Taking Over You’re Life When..

Facebook MobileWent out for a family meal last weekend with all my extended family and my cousin of a similar age said something that had everyone in stitches. When asked if she and her boyfriend (who now have a daughter together) were planning on getting engaged, the reply came “I’m not really bothered about a ring or anything, I just want to get engaged so I can put it on Facebook”. But the scariest thing was that she really wasn’t joking. This isn’t uncommon either, I was speaking to a couple of friends who have just got together and in the midst of chatting about their new relationship it was mentioned that it was only official once they had each set their relationship status accordingly. And now with Facebook intergration into mobile and portable devices left, right and centre there is just no escaping the fact that it is quickly becoming part of everyones daily routine.

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A Very Eventful Month

Where to begin? OK so I turned 21 on 14th August, as you can imagine I had a very messy, very alcoholic esque night on the cards in preparation for the event. Unfortunately things didn’t go to plan when I was admitted into hospital with a bad case of Ketoacidosis the week before my 21st. I went in on the Friday and was discharged the following Monday evening, leaving with an early birthday present; Type 1 Diabetes.

I was suprised to say the least as you can imagine. Insulin injections 4 times a day, regular finger prick blood testing, and worst of all, a healthy diet (those of you who know me well will understand)! Its not until you do a bit of research about the condition itself that you begin to realise just how serious it is, and can become when not controlled properly.

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Beep and Wave – The Bane Of My Life

I’m going to put a petition out there for banning the old “Beep and Wave” routine. You know the one: When you’re walking home after popping out to the corner shop to pick up some last minute supplies in your slippers one night. Minding your own business when all of a sudden some fucker beeps from behind you and scares the living daylights out of you, sending you into panic and disarray and then wave as they go past. However being that they are in a car travelling significantly faster than you are you can never make out  who the fuck they are in time anyway!

So then you panic in case it may have been someone important, your boss or even that friend you keep putting off and they’ve seen you look a mess in your Superman dressing gown and Homer Simpson slippers.

Then the next morning you’re on full alert for a tap on the shoulder following an intruding “Oi! I drove past you last night and beeped, did you see me?”. To which I generally feel like replying “Oh did you really!? Well I thought the fact that I dropped the pissing milk and it exploded all over my Homer Simpson slippers might have given you some indication that I did hear the beep and it did indeed scare the shit out of me. Twat.”

When really all I do end up saying is “Oh no, what time was that?” and eventually try to plead that it really wasn’t me out at 9pm wearing a Superman dressing gown and Homer Simpson Slippers!

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Facebook Privacy Policy – Global Scare Mongering

Facbook Privacy PolicyIt’s a hot topic at the moment, and nearly everyone out there has had their own say on it. And they are all just re-spinning each other’s articles. The truth is that the age of privacy really is over.

Mark Zuckerberg was right on the money when he said privacy was no longer a “social norm”.  We need to stop fearing this privacy issue and start embracing it.

Imagine the day when we only see advertisements that appeal to us and our lifestyle, the day where we no longer search for the news, the news finds us. This is equally beneficial for us the user as it is the advertisers who want to utilise our information for that purpose.

This isn’t anything new either; we’ve now taken it as the “norm” for people to keep diaries of their day to day activities online when blogging became popular. Facebook isn’t telling people your address and phone number, instead they are learning more about you as a person so they can give you the best experience possible online.

The bottom line is if you’re not happy with it don’t because to be quite happy I’m sick of hearing people moaning about it. No one’s forcing you to use Facebook!

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You Can’t Cheat Social Media – You’re Just Cheating Yourself

It’s just as the title says, in social media you just can’t cheat your way to victory. Which is precisely what so many companies out there who brand themselves social media experts attempt to do. Social media is not just about engaging your audience, but interacting with them as well. And by buying followers or faking interaction you’re just not doing that.

Social media isn’t like SEO where you can cheat the rules and guidelines to get quicker results. Success in social media is measured by real people interacting with your brand or product. So as you can imagine my dismay when I see other companies (who I will for now not name) setting up fake accounts on Twitter, Facebook, YouTube, etc. to give the impression that user bases are fuller. If you’re social media company ever offers to sell you users then make sure you give them the elbow faster than you can say retweet!

I may just be stating the obvious here, but social media is easy if you’ve got the time to manage it. Just get people’s attentions, and its not really that hard to either, be creative come up with ideas to build interest. Look at Will it Blend? on YouTube genius, who ever thought food blenders would be interesting? So what are you waiting for, get on it.

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Virgin Media – What a Shambles

Virgin Media - What a ShamblesOK so I signed up with Virgin Media last Saturday and had a great chat with the salesman on the phone, he convinced me I was getting a great deal, made it all sound simple, what could go wrong. I wen’t with the 20mb Broadband package with a Phone Line which equated to £31.99 per month after it was explained to me that this was cheaper in the long run than just paying for the Broadbank package by itself.

I was living up North in Lancashire for the majority 0f 2009 and since then I’ve moved 3 times so my credit rating wasn’t going to be fantastic when applying to have something installed in an address I’ve only lived in for 3 weeks. So the polite and friendly Virgin Media salesman on the other end of the phone told me I’d need to pay £35 up front. That sounded good to me so I gave him my card details signed up for a 12 month contract and was given a date for the engineer to arrive between the times of 12pm to 6pm on Wednesday 7th April.

I had asked, no begged, a friend of mine to house sit on Wednesday for 6 hours to wait for the Virgin Media engineer to turn up and complete the installation as I couldn’t book the time off work. I’d also asked the Virgin Media Salesman to put in the notes for the engineer to call my mobile phone number when he arrived so that I could double check everything.

5pm came on Wednesday 7th of April and I hadn’t received a phonecall and my friend hadn’t had a visitor at the door. So I called Virgin Media just to double check everything. I wasn’t that concerned because 9 times out of 10 engineers will always turn up the latest they can and I presumed Virgin Media was no different. I spent 30mins on the phone waiting in a queue to speak to a representative of Virgin Media, and when I did I was told that the engineers appointment had been cancelled. Strange..

The appointment had been cancelled and nobody knew why (good organisational skills Virgin Media). I asked the representative to then try and get someone out today due to the fact that I did not want my friend to feel like they have spent the day house sitting in vain. Nor did I want him to have to come over again for the same thing.  After the Virgin Media representative had spoken to the head of the engineers team she basically said “Computer says No…”. Someone was going to give me a call back that evening to rearrange another appointment as soon as possible.

It came to approx. 7.30pm and I still hadn’t received a call, surely not the attitude of a company who actually wants 12 months worth of business?! I decided to take the innitative and call Virgin Media and arrange it myself. I was put through to several different people before speaking to a part time representative.

To my horror it had been cancelled by the original salesman who I spoke to who apparently had forgot to mention that I needed to pay another £100 on top of the £35 before an engineer would come out and install the services. At the same time this Virgin Media salesman hadn’t even bothered to call me to make me aware of this whatsoever!

What an abosolute shocking service, and I only signed up with them on Saturday. And already I’m cancelling! Thank god it was this early in the contract that I discovered how bad Virgin Media are rather than 6 months down the line.

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Buzzing Bees, Twittering Birds, Talking Faces: Social Media Hots Up

Google BuzzHoping to live up to its name, Google’s Buzz has landed, entering the Facebook dominated social media market. In the past Google has tried to make headway in this hugely important market with Orkut, only succeeding in India and Brazil. Seeking to emulate the success of Twitter and Facebook, the new social media stream has a mountain to climb.

On its quest, Buzz has done well to integrate with Twitter and its 18 million users. Tweets can be imported and published on your Buzz stream and Buzz also supports Flickr, Picasa, Blogger and YouTube. But crucially, the brave new service does not integrate with Facebook and its colossal 400 million user base.

Google have as yet not indicated that any integration will take place with Facebook, although it is surely acutely aware that it needs to if it is to stand any chance of eating into the Facebook near-monopoly. Without this cross platform interaction, few Facebook users will see the point in using yet another social networking service.

Google face a problem similar to the one faced by Bing against Google; namely that there is simply no reason to switch from Facebook to Buzz. While Buzz may fulfill many of the same functions that Facebook does, (as Bing does when compared to Google) it doesn’t offer anything exciting enough to switch. Google are starting late with Buzz and ironically need their arch rival in order to get a foothold. If it benefits users, then Facebook may consider integrating with Buzz; but it’s a catch 22 – it cannot get a foothold without Facebook integration. The Facebook Fortress contains many users – and Google knows that its future depends on storming it.

In the same way that Google is attempting to encroach on Facebook territory, Facebook is itself set to launch a new webmail service. When it does, Facebook will become the world’s largest email provider in one fell swoop – dwarfing the 36 million users of Gmail.

The big question is will there be one overall winner between Facebook, Twitter and Buzz – or is there space for all three? Google need to be careful not to repeat the blank-look situation of their Google Wave application. The battle for the internet rages on – and social media is at the centre.

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Missing Cat Reward Offered

Ruby & CharlieQuite upset as my favourite cat out of the two (Shh… don’t tell the other one) Ruby has gone missing. Ruby and Charlie are Brother and Sister and I have had them since birth, their Mother was my Girlfriends cat. Charlie is the fat white and tabby one and Ruby is the completely tabby cat, as you can see from the picture on the left.

The problem is with cats is you have to treat them like bloody Royalty to keep them happy. It’s so true when they say that you need to “earn their respect”. If you get on their bad side they won’t hesitate in telling you to go do one and bugger off to the next door neighbour where they serve full fat milk!

Well what time of the year are female cats on heat, hmm… let me Google that. 2 secs. Oh brilliant the mating season for Cats lasts all year round and shes only just the right age to begin standing on street corners. I’m going to end up with a pregnant cat now the next time I see her, time to find a cardboard box big enough for a litter of kittens and a good street to dump them on. In the rain. Only joking, I’ll find a plastic box…

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